Privacy Policy

Last Updated: September 10, 2026

Ultimate Marketing Inc. (“Ultimate Marketing,” “UM Distributors,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.umdistributors.com, create or use a dealer account, submit an application or form, place an order, subscribe to communications, or otherwise interact with us.

Information We Collect

Depending on how you interact with us, we may collect the following information:

• Name, business name, mailing address, email address, and telephone number

• Dealer-account login and profile information

• Dealer-application and business-verification information

• Tax identification, resale-certificate, banking, trade-reference, credit, or ownership information when needed to establish or service a dealer account

• Order, billing, shipping, payment, return, and transaction information

• Information submitted through contact, support, credit-card authorization, return-authorization, and other business forms

• Email and text-message subscription preferences

• Device, browser, IP address, website activity, and cookie or analytics information

• Communications you send to our sales, service, accounting, or support teams

Please do not send payment-card information or other highly sensitive information through ordinary email unless specifically instructed to use an approved secure method.

When We Collect Information

We may collect information when you:

• Visit or use our website

• Apply to become an authorized dealer

• Create or update an account

• Place an order or request credit

• Submit a payment or credit-card authorization

• Subscribe to dealer email or text updates

• Contact our sales, service, accounting, or technical-support teams

• Submit a return request, support request, or other form

• Interact with our emails, advertisements, or website features

How We Use Information

We may use the information we collect to:

• Review dealer applications and establish dealer accounts

• Verify business, resale, credit, and account information

• Process and fulfill orders, payments, shipments, returns, and refunds

• Maintain dealer pricing, account access, order history, and preferences

• Provide customer service, product support, training, and account assistance

• Send transactional messages regarding accounts, orders, payments, and service

• Send dealer news, product announcements, inventory updates, promotions, training opportunities, and other marketing communications when permitted

• Personalize and improve our website, services, and product offerings

• Measure website traffic, advertising performance, and customer engagement

• Prevent fraud, misuse, security incidents, and unauthorized activity

• Maintain business, accounting, tax, legal, and compliance records

• Enforce our agreements, policies, and legal rights

Email Communications

If you subscribe to dealer email updates, we may send information about products, inventory, promotions, training, programs, and company news.

You may unsubscribe from marketing emails at any time by using the Unsubscribe link included at the bottom of each marketing email. Unsubscribing from marketing messages will not prevent us from sending necessary transactional or account-related communications.

We currently use Mailchimp to help manage email subscriptions and marketing communications. Information submitted through our signup forms may be processed and stored by Mailchimp according to its applicable privacy practices.

Text-Message Communications

If you provide your mobile number and expressly consent to receive text messages, Ultimate Marketing Inc. may send promotional, marketing, notification, and customer-service messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to cancel and HELP for assistance.

Mobile information and text-message opt-in consent will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes. We may share information with service providers that help us deliver messages, but only as necessary to provide those services.

Payments and Financial Information

Payments may be processed through Shopify, QuickBooks Online, financial institutions, payment gateways, electronic-signature providers, or other authorized payment-service providers.

Payment and authorization records may be retained when reasonably necessary to process transactions, document authorization, respond to disputes, meet accounting requirements, or comply with the law. These records may be maintained within access-controlled business systems or secured electronic storage.

We do not intentionally retain card security codes, commonly called CVV or CVC codes, after a transaction has been authorized. Access to payment and financial records is limited to personnel who require it for legitimate business purposes.

How We Share Information

We do not sell personal information for money.

We may disclose information to service providers that assist us with:

• Website hosting and ecommerce services

• Inventory and dealer-account management

• Payment processing and accounting

• Email and text-message delivery

• Electronic forms and signatures

• Data hosting, secured file storage, and backups

• Shipping and order fulfillment

• Customer service and technical support

• Website analytics, advertising, and fraud prevention

• Professional legal, accounting, insurance, or financial services

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law, court order, legal process, or governmental request; to protect our business, customers, property, or legal rights; or as part of a merger, financing, acquisition, sale, or transfer of business assets.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

• Maintain website and shopping-cart functionality

• Remember preferences and account settings

• Understand website traffic and visitor activity

• Measure advertising and marketing performance

• Improve website content and usability

• Help prevent fraud and unauthorized activity

Our website may use services such as Shopify analytics, Google Analytics, Meta Pixel, and Mailchimp tracking. These providers may collect device identifiers, IP addresses, browser information, and information about interactions with our website or communications.

You may control cookies through your browser settings and through any cookie or privacy controls displayed on our website. Disabling certain cookies may affect website features, account access, or site performance.

Where required by applicable law, we will request consent before using nonessential cookies or tracking technologies.

Third-Party Links and Services

Our website may contain links to third-party websites, dealer portals, social-media platforms, payment providers, electronic forms, videos, or other services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy or security practices of third-party services.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These measures may include access controls, passwords, secure connections, restricted permissions, and secured business systems.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and notifying us if you believe your account or information has been compromised.

Information Retention

We retain information for as long as reasonably necessary to:

• Maintain and service dealer accounts

• Process transactions and provide requested services

• Maintain tax, accounting, warranty, authorization, and business records

• Resolve disputes and enforce agreements

• Meet legal, regulatory, insurance, and compliance obligations

When records are no longer reasonably required, we may securely delete, destroy, or anonymize them according to our retention practices and applicable law.

Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have the right to request:

• Access to certain personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain information

• Information about how personal information is used or disclosed

• Withdrawal of consent for certain communications

• An appeal of a decision regarding a privacy request

Some information may be exempt from these requests when it must be retained for transactions, taxes, accounting, fraud prevention, legal compliance, or the establishment or defense of legal claims.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

You may opt out of marketing email by using the unsubscribe link in an email and may opt out of text messages by replying STOP.

Children’s Privacy

Our website and dealer services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology, business practices, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

Ultimate Marketing Inc.
804 Center Street
West Columbia, SC 29169
United States

Email: sales@umdistributors.com
Telephone: (803) 333-9475
Website: www.umdistributors.com